Payment Policy

1. Accepted Payment Methods

We offer a variety of secure and convenient payment options. The following payment methods are available on our website:

Credit & Debit Cards (via Oceanpayment):
Visa, Mastercard, Maestro, American Express, JCB, Discover, Diners Club, UnionPay.

Digital & Alternative Payment Methods:
Apple Pay, Google Pay, Klarna.

2. Payment Processing

Payment must be completed at the time of purchase. Once your payment is successfully submitted, you will receive an order confirmation email.

Most transactions are processed instantly. However, certain payment providers may require additional verification, which could cause slight delays.

3. Pricing & Currency

All prices displayed on our website include applicable taxes unless stated otherwise.

The currency used at checkout is based on your region and selected payment method.

4. Security & Privacy

  • All payments are processed by trusted, PCI-compliant third-party providers.
  • Your financial information is encrypted and never stored on our servers.
  • We follow industry-standard security practices to protect your personal data.

5. Failed or Declined Payments

If your payment cannot be completed, please:

  • Recheck your card or account details.
  • Ensure sufficient funds or credit are available.
  • Try a different payment method.
  • Contact your bank or payment provider if necessary.

If the issue continues, you may reach our support team at  hello@popgrain.com

6. Fraud Prevention

For the safety of our customers, some orders may require additional verification. We reserve the right to cancel orders that cannot be verified or that appear fraudulent.

7. Chargebacks & Disputes

If you believe a payment was made in error or notice an unauthorized charge, please contact us immediately. We will work with the appropriate payment provider to resolve the issue as quickly as possible.

We encourage customers to contact us before initiating a chargeback to help avoid unnecessary delays.

8. Contact Us

If you have any questions regarding payment terms, please contact:
 hello@popgrain.com